Terms of service

Terms of Service

Last Updated: October 12, 2026

Welcome to LaKigurumi! These Terms of Service govern your use of our website, https://lakigurumi.com, and any purchases made through our online store.

This website is operated by CINDA COMMUNICATION CO., LIMITED, under the brand name LaKigurumi.

By accessing our website or purchasing our products, you agree to these Terms of Service.

1. Company Information

Brand Name: LaKigurumi

Operated by: CINDA COMMUNICATION CO., LIMITED

Registered Address:

RM 2 3/F, Ruby Comm Building
No. 480 Nathan Road
Hong Kong

Email: service@lakigurumi.com

Website: https://lakigurumi.com

For questions regarding orders, products, shipping, or customer service, please contact us using the email address above.

2. Products and Availability

LaKigurumi specializes in animal onesie pajamas, kigurumi costumes, fleece clothing, and related accessories for adults and children.

We make reasonable efforts to ensure that product descriptions, images, sizing information, and prices are accurate.

Product colors and appearance may vary slightly due to lighting, photography, and screen settings.

All products are subject to availability. We reserve the right to discontinue products or limit quantities when reasonably necessary.

3. Orders and Payments

By placing an order, you agree to provide accurate billing, shipping, and contact information.

All prices are displayed in the currency indicated at checkout.

Payments are processed through the payment methods available on our website.

We reserve the right to cancel or refuse orders in cases of suspected fraud, inaccurate information, pricing errors, or product unavailability. Any payment collected for a canceled order will be refunded as applicable.

4. Shipping and Delivery

We offer shipping to eligible destinations based on the shipping options available at checkout.

Shipping fees and estimated delivery times are displayed during checkout.

Delivery estimates are not guaranteed and may be affected by carrier delays, customs procedures, weather conditions, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping addresses.

Applicable import duties, taxes, and customs charges will be handled as disclosed during checkout and in our Shipping Policy.

For additional information, please refer to our Shipping Policy.

5. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our published Refund Policy.

If you receive an incorrect, damaged, or defective product, please contact us at service@lakigurumi.com with your order number and relevant photographs.

Nothing in these Terms limits any non-waivable consumer rights under applicable law.

6. Product Sizing

Customers are encouraged to review our size charts before placing an order.

Our onesie pajamas are generally designed for a relaxed fit. Recommended sizing may vary depending on the product design and materials.

Minor measurement differences may occur due to manufacturing tolerances and manual measurement.

7. Intellectual Property

Unless otherwise indicated, the original website content, brand materials, text, and graphics created by LaKigurumi are owned by or licensed to CINDA COMMUNICATION CO., LIMITED.

Third-party trademarks, character names, artwork, and other intellectual property remain the property of their respective owners.

The sale or display of any product does not imply sponsorship, endorsement, or affiliation with a third-party rights holder unless expressly stated.

Users may not reproduce or commercially exploit our original website content without appropriate permission.

8. Prohibited Uses

You agree not to use our website for unlawful, fraudulent, or abusive purposes.

You must not interfere with website security, submit malicious code, impersonate another person, or use our services in violation of applicable laws.

We may restrict access where reasonably necessary to protect our customers, business, and website.

9. Limitation of Liability

To the fullest extent permitted by applicable law, LaKigurumi and CINDA COMMUNICATION CO., LIMITED shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer protections.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping carriers, and analytics providers.

These services may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services outside our reasonable control.

11. Privacy and Personal Information

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for information about how we collect, use, store, and protect customer information.

12. Changes to These Terms

We may update these Terms of Service periodically.

The latest version will be published on this page with an updated revision date.

Changes will apply prospectively unless otherwise permitted by applicable law.

13. Governing Law

These Terms shall be interpreted in accordance with applicable law, subject to any mandatory consumer protection laws that apply in the customer's jurisdiction.

Nothing in these Terms removes statutory rights or protections available to consumers.