Last updated: October 4, 2026
At LaKigurumi, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from lakigurumi.com.
1. Who We Are
LaKigurumi is operated by:
CINDA COMMUNICATION CO., LIMITED
RM 2 3/F, Ruby Comm Building
No. 480 Nathan Road
Hong Kong
Website: lakigurumi.com
Email: support@lakigurumi.com
For the purposes of this Privacy Policy, "LaKigurumi," "we," "us," and "our" refer to LaKigurumi and the company operating the website.
2. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with LaKigurumi, we may collect information that you provide directly to us.
This may include:
Contact and Account Information
- Full name
- Email address
- Telephone number
- Account login information, if you create an account
Order and Shipping Information
- Billing address
- Shipping address
- Order details
- Products purchased
- Delivery and tracking information
- Information you provide when contacting us about an order
Payment Information
Payments are processed through our payment providers, including Shopify Payments where available.
We do not normally receive or store your complete payment card number. Payment information is processed securely by the relevant payment processor according to its own privacy and security practices.
Customer Communications
If you contact us by email, contact form, or another available support channel, we may keep the information you provide so that we can respond to your request and provide customer support.
3. Information Collected Automatically
When you visit our website, certain information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Pages visited
- Products viewed
- Referring website
- Website interaction information
- Date and time of visits
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
4. Cookies and Similar Technologies
LaKigurumi uses cookies and similar technologies to help our website function properly and to improve your shopping experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember certain preferences
- Maintain your session
- Understand how visitors use our website
- Improve website performance
- Measure marketing and advertising performance
- Provide relevant content or advertising where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website or checkout.
5. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Ship products to you
- Provide order tracking information
- Communicate with you about your order
- Respond to customer service requests
- Manage customer accounts
- Provide and improve our website
- Prevent fraud and unauthorized activity
- Maintain website security
- Understand customer preferences and website usage
- Send marketing communications when permitted and where you have provided the necessary consent
- Comply with applicable legal and regulatory requirements
We use your information only for legitimate business purposes and in accordance with applicable privacy laws.
6. Sharing Your Information
We may share relevant information with trusted service providers when necessary to operate our business and provide our services.
These may include:
Shopify
Our online store is powered by Shopify, which provides ecommerce infrastructure and related services.
Payment Providers
Payment information may be processed by Shopify Payments and other payment methods made available through our checkout.
Shipping and Delivery Providers
We may provide necessary information, such as your name, address, email address, telephone number, and order details, to shipping and delivery providers so that your order can be delivered.
Depending on the destination and shipping method, these providers may include carriers such as DHL, FedEx, USPS, or other logistics providers.
Service Providers
We may also share limited information with service providers that help us operate our website, provide customer support, analyze website performance, prevent fraud, or provide other necessary business services.
We do not sell your personal information to third parties.
7. Marketing Communications
If you subscribe to our email list, we may use your email address to send information about:
- New products
- Promotions
- Special offers
- Store updates
- Other LaKigurumi marketing communications
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing communications does not prevent us from sending important transactional communications, such as order confirmations, shipping updates, or other messages relating to your purchases.
8. Order and Transaction Information
When you place an order, we use the information associated with that order to process and fulfill your purchase.
This may include:
- Order confirmation
- Payment confirmation
- Shipping information
- Delivery updates
- Return or refund information
- Customer service communications
We may retain transaction information for legitimate business, accounting, legal, fraud prevention, and record-keeping purposes.
9. International Data Transfers
Because we work with service providers and shipping partners that may operate in different countries, your information may be processed or transferred outside the country where you live.
When this occurs, we take reasonable steps to ensure that your personal information is handled in accordance with applicable privacy requirements.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information and avoid sharing passwords or sensitive information with others.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, preventing fraud, resolving disputes, and complying with legal or regulatory obligations.
When information is no longer required, it may be deleted or securely disposed of where appropriate.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
Some rights may be subject to applicable legal exceptions and limitations.
To make a privacy-related request, please contact us at:
We may need to verify your identity before processing certain requests.
13. Children's Privacy
Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@lakigurumi.com.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any third-party services you use.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically for the latest information about our privacy practices.
16. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us.
LaKigurumi
Operated by CINDA COMMUNICATION CO., LIMITED
Address:
RM 2 3/F, Ruby Comm Building
No. 480 Nathan Road
Hong Kong
Email:
support@lakigurumi.com
Website:
lakigurumi.com